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If you are not happy with an item, then you can return to us within 28 days of initial purchase as stated on your order receipt.
Option to return in store (within 28 days) free of charge :) 

  • Refunds will be credited to the original payment method (takes up up to 28 working days)
  • We do not offer exchanges. Please call in store if you wish to enquire about other sizes of a product before you purchase.

All items must be returned new, unused and with our Dayrooms garment tags still attached. (All goods will be inspected on return.)

How to send your return items back to us

Return the items in store or by mail.

In store: Simply drop your return parcel into our store within 28 days of your order receipt. Find us at 237 Westbourne Grove, W112SE.

By post: Please post the items back to us via a courier or a tracked delivery service of your choice. Seal your return securely, and make sure to include the completed Returns Slip in the package.  Mail the items to: The Dayrooms, 237 Westbourne Grove, W112SE. Remember to keep proof of postage and the package’s tracking numberShipping


  • UK delivery takes 2-5 working days
  • International Delivery takes 5-10 working days
  • Please note that during UK public holidays (Christmas, Easter, Bank Holidays) there will be an added delay of delivery times. Please contact us if you have any issues with this, or want to know more about delivery during these times. 

Need help?

If you have any queries about your order, or anything at all please get in touch we’d be happy to help! Email us at We’ll get back to you as soon as we can. Or you can call us on  +44 (0) 207 205 4605

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